Terms of Service

Last updated: 16 April 2026

1. About BizMentor

BizMentor ("we", "us", "our") is an AI-powered consultation platform that provides general business information for Australian small business owners. BizMentor is operated from Australia and accessible at bizmentor.com.au.

2. Acceptance of Terms

By accessing or using BizMentor, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

3. Service Description

BizMentor offers paid AI-guided consultations, document reviews, and process flow diagrams. Services include:

• AI-guided business consultations with structured PDF reports
• Document review and improvement (contracts, policies, procedures)
• Interactive process flow diagram generation
• Free starter document templates

4. Important Disclaimer

BizMentor provides general information only — not professional legal, financial, or tax advice. AI-generated content may contain errors or outdated information. Laws and regulations change regularly. You should always verify information and consult a qualified accountant, lawyer, or other professional before making significant business decisions.

We do not guarantee the accuracy, completeness, or suitability of any information provided through the platform.

5. Accounts and Registration

You must create an account to use paid services. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information during registration.

6. Payments and Refunds

All payments are processed securely through Stripe. Prices are displayed in Australian dollars (AUD) and include GST where applicable. Consultation, document review, and process flow pricing is displayed before purchase.

If you are not satisfied with your consultation or document review, reach us via our contact form within 24 hours for a full refund or redo — no questions asked.

7. Intellectual Property

Reports, improved documents, and process flow diagrams generated for you are yours to use for your business purposes. The BizMentor platform, branding, and underlying technology remain our intellectual property.

8. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose
• Attempt to gain unauthorised access to other accounts or our systems
• Resell or redistribute AI-generated content as a competing service
• Submit content that infringes third-party rights

9. Data and Privacy

Your use of BizMentor is also governed by our Privacy Policy. By using the platform, you consent to the collection and use of your information as described therein.

10. Limitation of Liability

To the maximum extent permitted by Australian law, BizMentor and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the platform.

Our total liability for any claim arising from your use of BizMentor is limited to the amount you paid for the specific service giving rise to the claim.

11. Termination

You may delete your account at any time from your account settings. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your data will be deleted in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via the platform. Continued use after changes constitutes acceptance.

13. Governing Law

These terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Western Australia.

14. Contact

For questions about these terms, reach us via our contact form.